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The importance of an Office cleaning communication book

At Blue Sky we take care of the details and that is one of the things that set us apart from other cleaning businesses. For example, during their induction all of our offices cleaning staff are trained to use a communication book.

Using the communication book in commercial cleaning is a standardised practice that enhances communication between client and cleaner and. We understand the importance of clear communication and feel that the use of such a tool helps prevent little things becoming major issues. We realise that face-to-face communication is the best way to send and receive messages but the after-hours nature of most office cleaning prevents this from occurring. As part of the Blue Sky methodology we introduce the client to how best utilise the communication book.

You can be confident that the communication book is checked regularly by management to ensure things are not left unresolved. Blue Sky has been using the communication book for many years and has continued to refine the process with a view to improving customer service.